1. Overview
LinkSMM services are intended for digital delivery after payment and order confirmation. The exact method, included information, estimated timeframe, and any customer requirements must be stated on the relevant service page.
2. Delivery timing
Delivery estimates begin after an order is successfully confirmed and any required review is complete. An estimate is not a guarantee unless the service page expressly states otherwise.
- Standard delivery timeframe: shown on each service page
- Project review requirements: included in the order brief
- Support response target: within two business days
3. Delivery method
Sensitive order information should be provided only through the approved protected customer workflow. Credentials must not appear in public URLs, analytics events, page source, or email subject lines.
4. Customer responsibilities
Customers must provide accurate order contact information, review the service requirements, and ensure their purchase and intended use comply with applicable law and platform rules.
5. Delivery issues
If an order appears delayed or incomplete, contact support using the confirmed order number. Never send passwords or unnecessary sensitive information through an unsecured support form.
Policy contact
Questions about delivery can be submitted through the support form.